Health Care Benefits

We offer a full range of medical aid administration services and advice to companies and members. Our intimate knowledge of the products and systems provided by the various Medical Schemes and Insurers enable us to address challenges and problems confronting members and HR departments effectively and efficiently.

As Independent Health Care advisors and administrators, our services cover all areas to ensure we consistently deliver the highest level of management of your requirements and those of your members.

We take pride in our unrivaled customer service, including but not limited to:

Our Personalised Services

We take pride in our unrivaled customer service, including but not limited to:

Individualised Attention And Support

to members through one-on-one consultations. Our personal service is ultimately focused on the wellbeing and peace of mind of your members.

Structuring Of Health Care Benefits

to optimize value to your members, using our holistic approach. This also includes providing appropriate benefits for uncovered employees.

Dedicated Consultants And Administrators

per client to provide you with focused employee support including the resolution of individual queries, assistance with claims and special requests.

Regular Client Service Visits

Regular on-site client service visits ensures further interaction and coordination between your members, human resources and payroll departments.

SLA's And Proactive Administration

Drawing up of Service Levels Agreements where your specific requirements are documented. Monthly financial and membership reconciliation.

Providing Advice And Assistance

Advice and assistance with Medical Scheme options, transfers to employer groups and to individuals should they leave the employer group.

Education And Engagement

Ensuring a higher level of understanding by employees is created and what their benefits mean to them through regular member education sessions
Annual roadshows to communicate scheme changes and the impact they may have on members the following year. This coincides with annual reassessments, feedback sessions to management and further advice on product offerings available

Arranging and managing scheme wellness days as, when and where these may be required.

Our Partners

We are contracted with multiple medical schemes, various short term insurers, occupational health providers as well as providers of wellness and employee assistance programs.

We can help you make the most of what you have!

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